Identify third party vehicle data device problems quickly and easily
Is your device not working correctly? Take a minute to walk through our quick step guide to help identify the issue and the solution:
Vehicle data device troubleshooting
Are you near the vehicle with good cell coverage?
Please try again when near vehicle and in good cell coverage
TIP: HAVE CLEAR VIEW OF SKY. NOT UNDERGROUND OR IN A RAMP.
Is there a device in the port?
Contact your Fleet Manager to report missing device
Are there blinking lights?
Contact Client Technology Services
Do other ports have power?
Contact Client Technology Services
TIP: PLUG A PHONE OR ANOTHER DEVICE INTO CIGARETTE LIGHTER.
Contact Maintenance
Canada Customers: Call the number listed on your service card