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Fleet Accident Management

Making fleet vehicle accidents easier to handle

Accidents happen. And when they do, you want to minimize costs, reduce risk and get your vehicles up and running again quickly. Our full-service fleet accident management program covers everything from the first reporting of an accident to getting your vehicle back on the road, and includes managing and negotiating repairs and getting maximum payout from third parties.

Save money, get drivers back on the road and experience full visibility into the repair process

We’ll help get your vehicles back on the road faster following an accident. Our vehicle accident management program takes care of all the details from start to finish – managing documentation, repair shop assignments and approvals, and provide subrogation services if needed. The entire process is tracked online so you have insight into each step along the way. 

24/7 driver assistance

When your driver calls us after an accident, our dedicated support team moves into action, handling all accident-related needs such as emergency assistance, vehicle towing, data capture, repair assistance and interim rental. It’s fast, reliable service when your drivers need it most.

Collision evaluation and authorization

Our customer-aligned ASE- and ICAR-trained certified collision adjusters review, negotiate and make recommendations on vehicle repairs to ensure your vehicles are getting the right repairs at the best price.

Repair management

Our fleet repair management is seamless from start to finish, including:

  • Coordinating receipt of documentation and photos
  • Following up on critical repair-cycle events to minimize vehicle downtime
  • Managing the rental process
  • Negotiating rental recovery due to repair delays

Supplier management

Your repairs are only as good as the repair provider. That’s why we inspect our suppliers’ repair facilities, audit repairs in process and review their business operations to ensure they’re giving you the best service and price.

Subrogation

Our subrogation team pursues maximum recovery according to state and provincial laws – including loss of use, loss of productivity and diminished value of the vehicle. In fact, we lead the industry in recovering funds on our customer’s behalf.

Why Element

Why Element

20+ years

Average years of certified adjuster experience in the automotive repair industry

$13.3M

Total network and negotiated savings achieved across customer base in 2015

10.1 days

Average vehicle downtime per accident

$59.7M

Recovered from subrogation in North America in 2015

The Element advantage

Dedicated accident consultant focused on your fleet

Knowledge of industry enhances results

Drivers helped by caring, award-winning staff

Network shops with experience repairing vehicles at negotiated rates

Online, real-time claim information and accident reporting to help you analyze and manage risk

You need to make sure you have safe drivers on the road. We’re here to make that happen. Our Risk & Safety program covers you by integrating consultative expertise and experience with training programs and additional safety services to keep your drivers safe while cutting your expenses and risk.

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Element Fleet Management’s Telematics solution helps you identify where each vehicle in your fleet is at any given time. It also helps reduce your total emissions, fuel costs, operating costs and more while improving driver accountability, safety and service response times.

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