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Collision Management

Making fleet vehicle collisions easier to handle

Collisions happen. And when they do, our full-service fleet Collision Management program covers everything from the first reporting of a collision to getting your vehicle back on the road. Our Fleet Collision Management includes 24/7 driver assistance, collision evaluation, repair management and subrogation.

Save money, get drivers back on the road and experience full visibility into the repair process

We’ll help get your vehicles back on the road faster following a collision. Our vehicle Collision Management program takes care of all the details from start to finish – managing documentation, repair shop assignments and approvals, and provide subrogation services if needed. The entire process is tracked online so you have insight into each step along the way. 

24/7 driver assistance

When your driver calls us after a collision, our dedicated support team moves into action, handling all collision-related needs such as emergency assistance, vehicle towing, data capture, repair assistance and interim rental. It’s fast, reliable service when your drivers need it most.

Collision evaluation and authorization

Our ASE-certified and ICAR-trained certified collision adjusters review, negotiate and make recommendations on vehicle repairs to ensure your vehicles are getting the right repairs at the best price.

Repair management

Our fleet repair management is seamless from start to finish, including:

  • Coordinating receipt of documentation and photos
  • Following up on critical repair-cycle events to minimize vehicle downtime
  • Managing the vehicle rental process including rental extensions and billing


Our subrogation team pursues maximum recovery according to state and provincial laws – including loss of use and diminished value of the vehicle. In fact, we lead the industry in recovering funds on our client's behalf.

Why Element

Why Element

$15 million

in client savings in 2018


average savings per claim

Certified licensed appraisers

review every estimate

$92 million

Recovered from subrogation in North America in 2018

The Element advantage

24/7 assistance helps drivers when they need it most while minimizing cost and complexity of fleet collisions

Knowledgeable representatives answer driver calls and take FNOL.

Full cycle offering from collision reporting, repair transaction and cycle management, to claims recovery and subrogation

More than 4,000 convenient network repair providers in the U.S. and Canada with experience repairing vehicles at negotiated rates

Online, real-time claim information and collision reporting to help you analyze and manage risk

You need to make sure you have safe drivers on the road. We’re here to make that happen. Our Fleet Safety program covers you by integrating consultative expertise and experience with training programs and additional safety services to keep your drivers safe while cutting your expenses and risk.

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Element Fleet Management’s Telematics solution helps you identify where each vehicle in your fleet is at any given time. It also helps reduce your total emissions, fuel costs, operating costs and more while improving driver accountability, safety and service response times.

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