Driver resources | Element fleet

Explore tools for drivers

Get driver support

For emergency roadside assistance with your vehicle, please call the number on the back of your Element service card or 800-638-7900.

Roadside assistance

Driver login

Access your driver portal using the link below.

Xcelerate login

Recalls

Element provides summary and remedy information on vehicle recalls announced by the National Highway Traffic Safety Administration (NHTSA).

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Vehicle licensing and registration updates

Element state and provincial experts continuously monitor DMV status that could impact the timing of your title, license and registration transaction.

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Find fuel and service/repair locations

Supplier locator

Canadian fuel suppliers

Canadian Tire/OnRoute/Gas+

Canco

Cango

Centex

Circle K

Couche-Tard

Domo Gas

ESSO/Mobil

FAS GAS/Chevron

Federated CO-OP/FCL

Ferdnand Dufrense/Dufresne

GTI

Harnois

Hughes

Husky Oil

Inver

Irving

MacEwen

Mac's Convenience Store

North Atlantic Petroleum/Orange

Petro Canada

Petroles Crevier

Pioneer Energy

Seven Eleven Canada

Shell

Sobeys/FastFuel/Needs

Sonic

Stinson

UFA Retail

Ultramar

UPI

Western Petroleum

Wilson Fuels

XTR

U.S. fuel suppliers

WEX Inc.

If you are a driver with a WEX fuel card, find accepting locations here

Puerto Rico Drivers

For a list of stations reportedly able to process card transactions, click here

Driver FAQs

1. What do I do in case of emergency roadside assistance?

In the event of an emergency while on the road, please call the number on the back of your Element service card or dial 1‑800‑638‑7900 to reach roadside assistance.

2. How long will it take to process my request?

Once you submit the contact form, expect your request to be routed to the appropriate department. Requests are typically processed within a few business days, depending on the nature of your inquiry.

3. What contact options are available for fleet professionals and suppliers?

Whether you're managing a fleet or supplying services, the contact form allows you to specify your role so your message reaches the right team. Be sure to select the appropriate role and include details about your needs.

4. How do I reach customer support for technology or login issues?

If you’re encountering issues with logging in to Xcelerate or other digital tools, contact Client Technology Services at 877‑950‑2200 for prompt assistance

Explore tools for drivers

Get driver support

Driver login

Recalls

Vehicle licensing and registration updates

Find fuel and service/repair locations

Canadian fuel suppliers

U.S. fuel suppliers

Driver FAQs

1. What do I do in case of emergency roadside assistance?

2. How long will it take to process my request?

3. What contact options are available for fleet professionals and suppliers?

4. How do I reach customer support for technology or login issues?

Explore tools for drivers

Get driver support

Driver login

Recalls

Vehicle licensing and registration updates

Find fuel and service/repair locations

Canadian fuel suppliers

U.S. fuel suppliers

Driver FAQs

1. What do I do in case of emergency roadside assistance?

2. How long will it take to process my request?

3. What contact options are available for fleet professionals and suppliers?

4. How do I reach customer support for technology or login issues?

5. Can I update my company or vehicle information through the contact form?

5. Can I update my company or vehicle information through the contact form?