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Hurricane Florence Update

Hurricane Florence is currently a Category 4 hurricane with winds of 130 miles per hour. The storm is predicted to deliver tropical-storm-force winds by noon Thursday to parts of the southeast and mid Atlantic, and hurricane-force winds and dangerous storm surges by late Thursday or early Friday.

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States of emergency have been declared in North Carolina, South Carolina, Virginia, Maryland and Georgia. Visit accuweather.com for the latest storm tracking.
 
Element is monitoring the situation carefully. Our Contact Centers remain ready and available to assist fleet drivers as needed. 
 

Best Practices for Fleet Managers

  • To view vehicle assets in the region in real-time, use Geospatial Dashboard in Xcelerate. The 2D/3D map interface lets you track the location of your assets in the path of the storm. From the map, you can drill into specific regions, states or cities. To get there, login to Xcelerate, go to the Analysis menu, then > Dashboards & KPIs > Geospatial Dashboard.
  • Request that your drivers get their vehicles to higher ground as soon as possible. Allow drivers to use vehicles for personal use to help with evacuation.
  • Remember to check your authorization controls to ensure they are high enough in case your drivers need fuel multiple times in one day. If you need to adjust authorization controls to accommodate higher than normal purchase activity, please contact us.
  • A reminder to Element Telematics customers: You can use your Monitor platform for real time location information of vehicles in impacted areas.

Element’s Response

If your drivers are impacted by Hurricane Florence, we are here to help: 

  • New Fuel Finder Map: Your drivers can use the Xcelerate Fuel Finder to find open gas stations once it's safe to drive. This map shows only the stations that have recently sold gas in the affected area. Information on this site will be updated every 8-12 hours, and is subject to change.
  • Updates from suppliers: We are reaching out to our partners in the region. Our team will reach out to dealerships that have our vehicles on the ground and to suppliers with customer vehicle repairs in progress – these are particularly vulnerable to additional damage. 

Driver Tips

  • Keep in mind that: services such as roadside assistance, repairs and gas stations may be restricted or delayed during and after a severe weather event.

  • Find gas stations that are open and selling fuel with our fuel locator here.
  • "Turn around and don't drown" - don't drive through flooded roads and avoid downed wires.
  • Get vehicles to a safe area at a higher elevation, if possible, to avoid flood damage.
  • Use company standard reporting process should your vehicle sustain storm damage.

Watch these links to keep track of the storm information and the latest updates:

Element will continue to monitor the situation and provide additional updates as the situation changes.
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