In the event of an emergency while on the road, please call the number on the back of your Element service card or dial 1‑800‑638‑7900 to reach roadside assistance.
Once you submit the contact form, expect your request to be routed to the appropriate department. Requests are typically processed within a few business days, depending on the nature of your inquiry.
Whether you're managing a fleet or supplying services, the contact form allows you to specify your role so your message reaches the right team. Be sure to select the appropriate role and include details about your needs.
Canadian Tire/OnRoute/Gas+
Canco
Cango
Centex
Circle K
Couche-Tard
Domo Gas
ESSO/Mobil
FAS GAS/Chevron
Federated CO-OP/FCL
Ferdnand Dufrense/Dufresne
GTI
Harnois
Hughes
Husky Oil
Inver
Irving
MacEwen
Mac's Convenience Store
North Atlantic Petroleum/Orange
Petro Canada
Petroles Crevier
Pioneer Energy
Seven Eleven Canada
Shell
Sobeys/FastFuel/Needs
Sonic
Stinson
UFA Retail
Ultramar
UPI
Western Petroleum
Wilson Fuels
XTR
WEX Inc.
If you are a driver with a WEX fuel card, find accepting locations here
Puerto Rico Drivers
For a list of stations reportedly able to process card transactions, click here
If you’re encountering issues with logging in to Xcelerate or other digital tools, contact Client Technology Services at 877‑950‑2200 for prompt assistance
Yes. The contact form allows you to include information such as your name, company, vehicle VIN (optional), and other relevant details. This helps the right team understand and address your request efficiently
